Shipping policy
1. Processing Time
All orders are processed within 5-6business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days. We’ll notify you if there’s a significant delay.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-
Standard Shipping: 8-12 business days
Delivery times are estimates and not guaranteed.
3. Shipping Destinations
We currently ship to:
- Worldwide
If we do not ship to your location, you will be notified during checkout.
4. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email with your tracking number. Tracking information may take up to 24 hours to update.
5. Customs, Duties & Taxes
PALOMA LUXE is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
6. Damaged or Lost Packages
[Your Company Name] is not liable for products damaged or lost during shipping.
If your order arrives damaged, please contact the carrier directly or reach out to us at info@palomaluxellc.com within [15 days].
7. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
8. Contact Us
If you have any questions about this Shipping Policy, contact us at:
Email: info@palomaluxellc.com